FILE RECOVERY HELP

Dear,
I hope to have your attention, I have installed one of your cameras in our business, on December 15th we were the victim of a group of people who wanted to steal some devices from our office. I'm contacting you because I thought I saved those files, but I didn't and I need them. I have a trial subscription, the standard one.

Please can you help me?
Thank you
I wait for yours
Regards.