Tomáš

miler1

• September 07, 2022 09:09

Hello, I have an A21C camera. The camera works after restarting for about 30 seconds and then it clicks and the white LED lights up and the connection is lost. Thank you Mr. Miller.

1

• Official comment

  

  Blurams Support

  • September 08, 2022 08:42

  Dear Customer,

  Sorry for the inconvenience you have experienced.

  It may be caused by network instability. Could you please change a network and try it again?

  Could you please provide your device info on your tickets #32162? Then we will try to fix it, thanks!

  Best Regards
  Blurams Customer Service
• 

  miler1

  • September 09, 2022 11:43

  It's not network instability. I have three identical cameras, only this one does not work. As he sent the email Blurams Support- provide your device info on your tickets #32162, I don't know what it means. Thank you Mr. Miller.

  0

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