Uh-oh! Device Disconnected?
Is anyone receiving this message?
My Parents and I (in different houses) are receiving this message.
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Official comment
Dear all,
Sorry for any inconvenience you have experienced. It's for service down, and back to normal now, please try to power off and restart.
Best Regards
Blurams Customer Service -
Yes! What’s going on ?
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No clue?! I can't find anything online. Still detects movement and I can view the timeline, but live is gone.
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Same with mine :/
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Grrr. Going to see in the am and call CS.
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Seeing the same issue. Troubleshoot wants me to reboot the cameras. I’ll wait until I see more clarification on this issue. Perhaps it is a cloud issue as others are seeing the same thing.
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Decided to try a reboot since the CS is on Pacific Coast, and that worked!! Thank you all!
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We have two cameras in our home. One of them simply unplugged and re-plugged it and it worked fine. The other I did a reset switch and it made me go to the whole configuration process.
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Oh no! So sorry :( it's working though?
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All 4 of my camera's are disconnected, with troubleshooting button. Tried troubleshooting and camera says device is having a hard time connecting to wifi. He Phone, camera, were placed ontop of the wifi modem. I think they want a subscription?????
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My parents and I did a reboot and it worked. Not sure what else you can do. Try calling tomorrow?
Working Hours:
8:15AM-5PM (PT) Monday to Friday.Email: support@blurams.com
Tel: +1 (855) 917-4591
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My camera are still doing this everyday.
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@bless.fernandez ugh, sorry... Mine worked with a reboot.
Did you try calling the number?
Or email?
Working Hours:
8:15AM-5PM (PT) Monday to Friday.Email: support@blurams.com
Tel: +1 (855) 917-4591
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