If you cannot hear any sound from the device when using the “two-way talk” function or the “live video” function, please check whether the app has been granted access to the microphone, and turn up the volume. Please keep as close to the microphone as possible while talking.
If you hear weird echos when watching a live video or doing a two-way talk, try moving your phone away from the device or turning down the volume.
If there is no sound when playing a video, please make sure the phone is not set to silent mode and turn up the volume.
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